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Shipping Policy
Overview
At rktraders, we are committed to delivering your orders in a timely and efficient manner. Our Shipping Policy outlines the shipping options available, estimated delivery times, costs, and other important information related to the shipment of your orders.
Shipping Destinations
We offer shipping to the following regions:
  • Domestic Shipping: We deliver to all states within [Your Country].
  • International Shipping: We ship to selected countries worldwide. Please check our shipping options at checkout for availability and rates.
Shipping Options & Costs
Domestic Shipping
We offer several shipping options within [Your Country]:
  • Standard Shipping: Estimated delivery within 3-7 business days.
  • Express Shipping: Estimated delivery within 1-3 business days.
  • Overnight Shipping: Next business day delivery for orders placed before [cutoff time].
Shipping costs vary based on the shipping method and the total weight of your order. Exact shipping charges will be calculated at checkout.
International Shipping
For international orders, we provide the following options:
  • Standard International Shipping: Estimated delivery within 7-21 business days.
  • Express International Shipping: Estimated delivery within 3-7 business days.
Shipping rates for international orders depend on the destination country and the total weight of the order. Additional duties and taxes may apply and are the responsibility of the customer.
Order Processing
Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. During peak seasons or sales events, processing times may be longer.
Order Confirmation
Once your order is processed, you will receive a confirmation email with your order details and a tracking number. You can use this tracking number to monitor the delivery status of your order.
Delivery Times
Estimated Delivery
Delivery times are estimated based on the shipping method selected at checkout and the destination address. Please note that delivery times are estimates and are not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier delays.
Tracking Your Order
All shipped orders include a tracking number that you will receive via email once your order is dispatched. You can track your order’s progress through the carrier’s website or through the tracking link provided in the email.
Shipping Restrictions
Address Requirements
Please ensure that the shipping address you provide is correct and complete. We are not responsible for orders shipped to incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, additional shipping charges may apply for reshipment.
Restricted Locations
Certain locations may have restrictions on shipping. If your location is restricted, we will notify you and may cancel your order or offer an alternative shipping solution.
Duties and Taxes
Domestic Orders
For domestic orders, applicable sales tax will be calculated and added to your order total at checkout based on your shipping address.
International Orders
For international orders, duties and taxes may be levied by the destination country. These charges are the responsibility of the customer and are not included in the shipping costs. Please check with your local customs office for more information on potential fees.
Lost or Damaged Packages
Lost Packages
If your package is lost in transit, please contact us at support@rktrader.co. We will work with the carrier to investigate and resolve the issue. If the package cannot be located, we will issue a replacement or refund.
Damaged Packages
If your package arrives damaged, please notify us immediately at support@rktrader.co with your order number and photos of the damage. We will assist you in filing a claim with the carrier and provide a replacement or refund as appropriate.
Contact Us
For any questions or concerns regarding our shipping policy, please contact our customer service team:
Email: support@rktrader.co
Phone: +91 8889346481
Address: 34-A Suvidhi Nagar Chhota Bangarda Indore, 452001
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