{"id":6668,"date":"2024-05-10T13:48:36","date_gmt":"2024-05-10T08:18:36","guid":{"rendered":"https:\/\/rktrader.co\/?page_id=6668"},"modified":"2025-06-19T14:46:09","modified_gmt":"2025-06-19T09:16:09","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/rktrader.co\/index.php\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6668\" class=\"elementor elementor-6668\">\n\t\t\t\t<div class=\"elementor-element elementor-element-969ac50 e-flex e-con-boxed e-con e-parent\" data-id=\"969ac50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d2bd45 elementor-widget elementor-widget-text-editor\" data-id=\"1d2bd45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"p-rich_text_section\"><strong>Cancellation Policy<\/strong><\/div><div class=\"p-rich_text_section\"><strong>Overview<\/strong><br \/>At rktraders, we understand that sometimes plans change, and you may need to cancel an order. This Cancellation Policy outlines the terms and conditions for canceling orders, including eligibility criteria and the steps to follow.<\/div><div class=\"p-rich_text_section\"><strong>Order Cancellation Conditions<\/strong><br \/>Timing<\/div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Before Shipment:<\/b>\u00a0You can cancel your order without any charges if the request is made before the order is processed and shipped.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">After Shipment:<\/b>\u00a0Once an order has been shipped, it cannot be canceled. However, you may still return the item in accordance with our Return Policy.<\/li><\/ul><div class=\"p-rich_text_section\"><strong>Exceptions<\/strong><\/div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Personalized or Custom Orders:<\/b>\u00a0Orders for customized or personalized items cannot be canceled once they are in production.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Final Sale Items:<\/b>\u00a0Orders for items marked as &#8220;Final Sale&#8221; cannot be canceled or returned.<\/li><\/ul><div class=\"p-rich_text_section\"><strong>How to Cancel Your Order<\/strong><br \/>Step-by-Step Instructions<\/div><ol class=\"p-rich_text_list p-rich_text_list__ordered\" data-stringify-type=\"ordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Contact Us Promptly:<\/b> If you wish to cancel your order, contact our customer service team as soon as possible. You can reach us at <a href=\"https:\/\/rktrader.co\/?page_id=3&amp;preview=true#\">support@rktrader.co<\/a>\u00a0or call us at [Your Contact Number]. Please provide your order number and the reason for cancellation.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Confirmation of Cancellation:<\/b>\u00a0Our team will verify the status of your order. If the order has not been processed or shipped, we will confirm the cancellation and process a full refund to your original method of payment.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Shipped Orders:<\/b>\u00a0If your order has already been shipped, we will guide you through the return process after you receive the item. Please refer to our Return Policy for more details.<\/li><\/ol><div class=\"p-rich_text_section\"><strong>Refunds for Canceled Orders<\/strong><br \/>Processing Time<br \/>Refunds for canceled orders are typically processed within 7-10 business days after the cancellation is confirmed. The refund will be issued to the original payment method used during the purchase.<br \/>Refund Amount<\/div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Full Refund:<\/b>\u00a0Orders canceled before shipment will receive a full refund, including any shipping charges.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Partial Refund:<\/b>\u00a0If the order has been shipped and is subsequently returned, the refund will exclude the original shipping charges and any return shipping costs, unless the cancellation is due to an error on our part.<\/li><\/ul><div class=\"p-rich_text_section\"><strong>Changes to Orders<\/strong><br \/>Modifying Your Order<br \/>If you need to make changes to your order (e.g., updating the shipping address or adding\/removing items), please contact us at <a href=\"https:\/\/rktrader.co\/?page_id=3&amp;preview=true#\">support@rktrader.co<\/a>\u00a0as soon as possible. We will do our best to accommodate your request, provided the order has not yet been processed or shipped.<br \/>Out-of-Stock Items<br \/>If an item in your order is out of stock, we will notify you and provide options such as substituting the item, canceling the order, or waiting for the item to be restocked. If we cannot fulfill your order due to stock issues, a full refund will be issued for the unavailable item(s).<\/div><div class=\"p-rich_text_section\"><strong>Contact Us<\/strong><br \/>For any questions or concerns regarding our cancellation policy, please contact our customer service team:<br \/><b data-stringify-type=\"bold\">Email:<\/b> <a href=\"https:\/\/rktrader.co\/?page_id=3&amp;preview=true#\">support@rktrader.co<\/a><br \/><b data-stringify-type=\"bold\">Phone:<\/b> +91 8889346481<br \/><b data-stringify-type=\"bold\">Address:<\/b> Ramchandra Nagar Chorea, Sankhla Colony, Indore Pincode 452005<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation PolicyOverviewAt rktraders, we understand that sometimes plans change, and you may need to cancel an order. This Cancellation Policy outlines the terms and conditions for canceling orders, including eligibility criteria and the steps to follow.Order Cancellation ConditionsTiming Before Shipment:\u00a0You can cancel your order without any charges if the request is made before the order [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6668","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/pages\/6668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/comments?post=6668"}],"version-history":[{"count":25,"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/pages\/6668\/revisions"}],"predecessor-version":[{"id":8511,"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/pages\/6668\/revisions\/8511"}],"wp:attachment":[{"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/media?parent=6668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}