{"id":4597,"date":"2023-11-27T12:27:31","date_gmt":"2023-11-27T06:57:31","guid":{"rendered":"https:\/\/rktrader.co\/?page_id=4597"},"modified":"2025-06-19T14:41:01","modified_gmt":"2025-06-19T09:11:01","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/rktrader.co\/index.php\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4597\" class=\"elementor elementor-4597\">\n\t\t\t\t<div class=\"elementor-element elementor-element-587a08f e-flex e-con-boxed e-con e-parent\" data-id=\"587a08f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d52c87 elementor-widget elementor-widget-text-editor\" data-id=\"2d52c87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"p-rich_text_section\"><strong>Return Policy<\/strong><\/div><div class=\"p-rich_text_section\"><strong>Introduction<\/strong><br \/>At rktraders, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may return eligible items under the conditions outlined below. Please read our return policy carefully to understand the terms and procedures for returning products.<\/div><div class=\"p-rich_text_section\"><strong>Eligibility for Returns<\/strong><br \/>To qualify for a return, the following conditions must be met:<\/div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Return Period:<\/b>\u00a0Items must be returned within 30 days of the purchase date.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Condition:<\/b>\u00a0Items must be in their original, unused, and unwashed condition, with all tags and labels attached.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Packaging:<\/b>\u00a0Items must be returned in their original packaging.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Proof of Purchase:<\/b>\u00a0A valid receipt or proof of purchase is required for all returns.<\/li><\/ul><div class=\"p-rich_text_section\"><strong>Non-Returnable Items<\/strong><br \/>Certain products are not eligible for return, including:<\/div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Final Sale Items:<\/b>\u00a0Clearance or final sale items cannot be returned.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Personalized Products:<\/b>\u00a0Custom or personalized items are non-returnable.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Intimate Apparel:<\/b>\u00a0For hygiene reasons, underwear and swimwear are not eligible for return unless they are defective or damaged.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Gift Cards:<\/b>\u00a0These are non-refundable and cannot be exchanged for cash.<\/li><\/ul><div class=\"p-rich_text_section\"><strong>Return Process<\/strong><br \/>Step-by-Step Instructions<\/div><ol class=\"p-rich_text_list p-rich_text_list__ordered\" data-stringify-type=\"ordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Contact Customer Service:<\/b> Email us at <a href=\"https:\/\/rktrader.co\/?page_id=3&amp;preview=true#\">support@rktrader.co<\/a>\u00a0with your order number and details about the item you wish to return. Please wait for our confirmation before sending the item back.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Prepare Your Return:<\/b>\u00a0Pack the item securely in its original packaging. Include the receipt or proof of purchase inside the package.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Ship the Item:<\/b>\u00a0Send the package to the return address provided by our customer service team. You are responsible for the shipping costs associated with returning the item unless the return is due to our error.<\/li><\/ol><div class=\"p-rich_text_section\"><strong>Return Address<\/strong><br \/>We will provide the specific return address upon your request. Please contact our customer service team at <a href=\"https:\/\/rktrader.co\/?page_id=3&amp;preview=true#\">support@rktrader.co<\/a>\u00a0for this information.<\/div><div class=\"p-rich_text_section\"><strong>Refunds<\/strong><br \/>Refund Processing<br \/>Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, the refund will be processed and applied to your original method of payment within 10 business days.<\/div><div class=\"p-rich_text_section\"><strong>Refund Amount<\/strong><br \/>Refunds will be issued for the purchase price of the item and do not include shipping costs unless the return is due to our error.<br \/>Late or Missing Refunds<br \/>If you haven\u2019t received your refund after 10 business days:<\/div><ol class=\"p-rich_text_list p-rich_text_list__ordered\" data-stringify-type=\"ordered-list\" data-indent=\"0\" data-border=\"0\"><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Check Your Account:<\/b>\u00a0Verify your bank or credit card statement.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Contact Your Bank:<\/b>\u00a0There may be a delay in processing.<\/li><li data-stringify-indent=\"0\" data-stringify-border=\"0\"><b data-stringify-type=\"bold\">Contact Us:<\/b> If you still have not received your refund, please reach out to us at <a href=\"https:\/\/rktrader.co\/?page_id=3&amp;preview=true#\">support@rktrader.co<\/a><\/li><\/ol><div class=\"p-rich_text_section\"><strong>Exchanges<\/strong><br \/>Defective or Damaged Items<br \/>We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item, please contact us at <a href=\"https:\/\/rktrader.co\/?page_id=3&amp;preview=true#\">support@rktrader.co<\/a>\u00a0with your order details and a description of the issue.<\/div><div class=\"p-rich_text_section\"><strong>Size or Color Exchanges<\/strong><br \/>For size or color exchanges, please return the original item following our return process and place a new order for the desired size or color.<\/div><div class=\"p-rich_text_section\"><strong>Return Shipping Costs<\/strong><br \/>Customer Responsibility<br \/>You are responsible for paying the shipping costs for returning your item unless the return is due to a mistake on our part (e.g., wrong item sent, defective product).<\/div><div class=\"p-rich_text_section\"><strong>Non-Refundable Shipping Costs<\/strong><br \/>Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund unless the return is due to our error.<\/div><div class=\"p-rich_text_section\"><strong>Contact Us<\/strong><br \/>For any questions or concerns regarding our return policy, please contact our customer service team:<br \/><b data-stringify-type=\"bold\">Email:<\/b> <a href=\"https:\/\/rktrader.co\/?page_id=3&amp;preview=true#\">support@rktrader.co<\/a><br \/><b data-stringify-type=\"bold\">Phone:<\/b> +91 8889346481<br \/><b data-stringify-type=\"bold\">Address:<\/b> Ramchandra Nagar Chorea, Sankhla Colony, Indore Pincode 452005<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return PolicyIntroductionAt rktraders, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may return eligible items under the conditions outlined below. Please read our return policy carefully to understand the terms and procedures for returning products.Eligibility for ReturnsTo qualify for a return, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4597","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/pages\/4597","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/comments?post=4597"}],"version-history":[{"count":16,"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/pages\/4597\/revisions"}],"predecessor-version":[{"id":8501,"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/pages\/4597\/revisions\/8501"}],"wp:attachment":[{"href":"https:\/\/rktrader.co\/index.php\/wp-json\/wp\/v2\/media?parent=4597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}